Question 1

What is an AI lead capture system and how does it work for service businesses?

Accepted Answer

An AI lead capture system is an automated solution that answers your calls 24/7, engages website visitors instantly via chat, and follows up with every lead through text and email — without you lifting a finger. The Media Seen builds custom systems for Toronto and GTA service businesses that integrate directly with your calendar and CRM, ensuring no opportunity is ever missed. Book a consultation to see a live demo tailored to your trade.

Question 2

How does an AI receptionist answer calls for a local contractor or trades business?

Accepted Answer

Our AI receptionist is trained on your specific services, pricing, and availability. When a customer calls, it greets them by your business name, answers common questions, checks your calendar in real-time, and books appointments directly. It handles multiple calls simultaneously, never puts anyone on hold, and works evenings and weekends. Most callers cannot tell they are speaking with AI. Toronto contractors typically double their booked appointments within the first 30 days.

Question 3

What happens to leads that come through my website after hours?

Accepted Answer

Without AI, website visitors who arrive after hours leave without a trace. With The Media Seen's chat automation, every visitor is greeted instantly, asked what they need, and guided to leave their name, phone, and email. The system then sends them an immediate text confirmation and adds them to your CRM. The next morning you have a list of warm leads ready to call. Studies show responding within 5 minutes makes you 21x more likely to close the sale.

Question 4

How long does automated follow-up run and what does it include?

Accepted Answer

Our follow-up sequences typically run 14–30 days and include a mix of text messages and emails spaced to feel natural, not pushy. Sequences include same-day booking confirmation, 24-hour check-in, value-add content relevant to your trade, appointment reminders, and a review request after the job is complete. Every message is personalised with the customer's name and service request. You can customise the sequence or let us set it up based on your industry's best practices.

Question 5

Will the AI system integrate with my existing CRM and scheduling tools?

Accepted Answer

Yes. The Media Seen's AI lead capture system integrates with the most popular CRM, calendar, and scheduling platforms used by GTA service businesses. We handle the entire integration setup during onboarding so you don't need any technical knowledge. If you're not currently using a CRM, we can recommend and set up a simple system as part of your package. Everything is connected within your 5–7 day setup window. Book a call to discuss your current tools.

Stop Missing Calls.
Start Capturing Every Opportunity.

AI Receptionist

Chat Automation

Follow-up System

Frequently Asked Questions

Ready to implement this in your business?